Shipping

All our products are shipped from Spain, to our warehouses located in Valencia.

Once your order is placed, it will take 24 hours to process and then be shipped.

Our shipments are express, so the delivery time ranges between 24 and 48 business hours, barring extraordinary circumstances.

Once we ship your order, we'll provide you with a tracking number so you can track it at all times.

We work Monday through Friday, so no shipments will be made on weekends.

We ship to mainland Spain and the Balearic Islands. The Canary Islands, Ceuta, and Melilla are excluded.

For any questions regarding your order, you can contact us at the following email address: hello@heidyvelez.com